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Alex Grist – ExceptionalCX

Alex Grist – ExceptionalCX

Helping ambitious small service-based business owners become powerfully aligned with their business & brand, and confident with their marketing

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Tag: CSAT

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Does satisfaction create loyalty?

27 Mar 201927 Mar 2019
Does satisfaction create loyalty?
  • Why creating a customer persona is the most important thing to do for your business – and how to create the perfect one!
  • Everything you need to get joy & fulfilment from your business
  • Four employee engagement strategies for your business
  • 4 things to look out for when measuring your employee engagement
  • The best and worst companies for customer service in the UK 2019

ExceptionalCX Limited is registered in England and Wales. Registered number: 11825876. Registered office: 10 Wordsworth Place, Whiteley, Fareham, PO15 7LY.

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  • Hello everyone!
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ACCPH - Accredited Counsellors, Coaches, Psychotherapists & Hypnotherapists
Federation of Small Businesses
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