Uncategorized Do your customers care enough to complain? 22 May 20194 Jun 2019 Do your customers care enough to complain? If a product or service doesn't match our expectations we feel disappointed and let down. But often we don't care enough about it…
Uncategorized Distinguishing traits – what sets your customers apart 10 May 201929 May 2019 Distinguishing traits - what sets your customers apart You've identified your niche and written a detailed customer persona.Have you included your customer traits?These could be key to finding out what…