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Alex Grist – ExceptionalCX

Alex Grist – ExceptionalCX

Helping ambitious small service-based business owners become powerfully aligned with their business & brand, and confident with their marketing

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Tag: insight

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Do your customers care enough to complain?

22 May 20194 Jun 2019
Do your customers care enough to complain? If a product or service doesn't match our expectations we feel disappointed and let down. But often we don't care enough about it…
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Distinguishing traits – what sets your customers apart

10 May 201929 May 2019
Distinguishing traits - what sets your customers apart You've identified your niche and written a detailed customer persona.Have you included your customer traits?These could be key to finding out what…
  • Why creating a customer persona is the most important thing to do for your business – and how to create the perfect one!
  • Everything you need to get joy & fulfilment from your business
  • Four employee engagement strategies for your business
  • 4 things to look out for when measuring your employee engagement
  • The best and worst companies for customer service in the UK 2019

ExceptionalCX Limited is registered in England and Wales. Registered number: 11825876. Registered office: 10 Wordsworth Place, Whiteley, Fareham, PO15 7LY.

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ACCPH - Accredited Counsellors, Coaches, Psychotherapists & Hypnotherapists
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