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Alex Grist – ExceptionalCX

Alex Grist – ExceptionalCX

Helping ambitious small service-based business owners become powerfully aligned with their business & brand, and confident with their marketing

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Tag: employeeengagement

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4 things to look out for when measuring your employee engagement

10 Sep 201911 Sep 2019
What to look out for when measuring your employee engagement Measuring your employee engagement is the only way to find out how engaged your employees are and how you can…
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Measuring your employees’ engagement

21 Aug 201921 Aug 2019
Measuring your team's engagement There are a lot of studies out there that demonstrate a direct link between employee engagement and business performance. The higher the engagement the better the…
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Employee engagement vs. employee experience – what’s the difference?

6 Aug 20196 Aug 2019
Employee engagement vs. employee experience - what's the difference? Employee engagement and employee experience are not the same! One is the means to achieve the other. Focusing on both will…
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Why you need to build a strong brand

2 Jul 20192 Jul 2019
Why you need to build a strong brand Your brand is much more than a logo and a tagline.Your brand is key to defining and designing your customer and employee…
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Customer experience – what is it and why should small business owners care?

25 Jun 201925 Jun 2019
Customer experience - what it is and why small business owners should care Customer experience is something small business owners should know about and be focusing on.Whilst bigger companies have…
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Is your business ready for you to be free?

13 Jun 201925 Jun 2019
Is your business ready for your freedom? If, like many others, you wanted to start your own business to give you more freedom, can you honestly say that's what you've…
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Honesty really is the best policy

21 May 201921 May 2019
Why honesty really is the best policy Honesty is talked about a lot in business. You want your business to grow, to be successful - whether it's going to stay a…
  • Why creating a customer persona is the most important thing to do for your business – and how to create the perfect one!
  • Everything you need to get joy & fulfilment from your business
  • Four employee engagement strategies for your business
  • 4 things to look out for when measuring your employee engagement
  • The best and worst companies for customer service in the UK 2019

ExceptionalCX Limited is registered in England and Wales. Registered number: 11825876. Registered office: 10 Wordsworth Place, Whiteley, Fareham, PO15 7LY.

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