Uncategorized The best and worst companies for customer service in the UK 2019 23 Aug 201923 Aug 2019 The best and worst companies for customer service in the UK 2019 Which? ask 4,000 people in the UK about the customer service they’ve received from 100 UK retailers. As…
Uncategorized Employee engagement vs. employee experience – what’s the difference? 6 Aug 20196 Aug 2019 Employee engagement vs. employee experience - what's the difference? Employee engagement and employee experience are not the same! One is the means to achieve the other. Focusing on both will…