Uncategorized The best and worst companies for customer service in the UK 2019 23 Aug 201923 Aug 2019 The best and worst companies for customer service in the UK 2019 Which? ask 4,000 people in the UK about the customer service they’ve received from 100 UK retailers. As…
Uncategorized Is your business ready for you to be free? 13 Jun 201925 Jun 2019 Is your business ready for your freedom? If, like many others, you wanted to start your own business to give you more freedom, can you honestly say that's what you've…
Uncategorized The fundimentals of creating intelligent customer relationships 12 Jun 201912 Jun 2019 The fundimentals of creating intelligent customer relationships “It is, of course, not possible to state with any practical exactitude what the customer is. But there are several common denominators to…
Uncategorized Do your customers care enough to complain? 22 May 20194 Jun 2019 Do your customers care enough to complain? If a product or service doesn't match our expectations we feel disappointed and let down. But often we don't care enough about it…