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Alex Grist – ExceptionalCX

Alex Grist – ExceptionalCX

Helping ambitious small service-based business owners become powerfully aligned with their business & brand, and confident with their marketing

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Tag: behaviour

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The danger of demographics

16 Apr 201921 May 2019
The danger of demographics Are you using demographics in your customer personas? You could be introducing bias to your decision making and creating persona stereotypes that will limit your business'…
  • Why creating a customer persona is the most important thing to do for your business – and how to create the perfect one!
  • Everything you need to get joy & fulfilment from your business
  • Four employee engagement strategies for your business
  • 4 things to look out for when measuring your employee engagement
  • The best and worst companies for customer service in the UK 2019

ExceptionalCX Limited is registered in England and Wales. Registered number: 11825876. Registered office: 10 Wordsworth Place, Whiteley, Fareham, PO15 7LY.

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